Gallagher is a global community dedicated to helping clients navigate complexity with confidence. The Cloud Engineer will be responsible for creating a technology framework and providing technical leadership in cloud computing and automation, focusing on the design of systems and services that run on cloud platforms.
Responsibilities:
- Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
- Demonstrate knowledge of DevOps tool chains and processes
- Develop a library of deployable and documented cloud design patterns, based on the AJG application portfolio, as a basis for deploying services to the cloud
- Demonstrate leadership ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation
- Maintain overall industry knowledge on latest trends, technology, etc
- Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
- Contribute to DevOps development activities and complex development tasks
- Define optimal design patterns and solutions for high availability and disaster recovery for cloud applications
- Troubleshoot and resolution of complex problems within the infrastructure
- Work on designing/implementing/automation procedures for deployment, configuration, patching and upgrading of systems and applications
- Conduct analysis of production systems and performance testing results to identify areas of improvement within the application or infrastructure
- Conduct feasibility studies for existing and emerging cloud technologies
- Provide mentoring and guidance for mid and junior level staff, offering feedback targeted at individual development
- Work closely with vendors, internal groups and outside agencies to provide technical leadership and solutions
- Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end
- Refine and automate regular processes, track issues, and document changes
- Provide 24x7 support for critical production systems
- Perform scheduled maintenance and support release deployment activities after hours
- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members
Requirements:
- Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience
- 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations
- Experience with Azure Shell scripting/PowerShell scripting
- Exposure to multiple, diverse technologies and processing environments
- Knowledge of all components of an technical architecture
- Knowledge of business process re-engineering principles and processes
- Strong understanding of network architecture and application development methodologies
- Strong understanding of SOA, object-oriented analysis and design, and/or client/server
- Strong client-facing consultative skills, able to act as a customer advocate
- Understanding of Windows Server architecture –Windows 2012, Windows 2016 and IIS
- Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc
- Experience with containers (Docker) and orchestration (Kubernetes) technologies
- Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
- Familiarity with server hardware selection, design and troubleshooting
- Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS
- Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets
- Demonstrated abilities with SSO-related software such as ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers
- Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls
- Hands on experience designing and deploying complex solutions in AWS, Azure, Google Cloud or other cloud providers
- Excellent presentation and communication skills to technical and non-technical audiences