Gusto is on a mission to grow the small business economy, providing essential services like payroll and HR to support over 400,000 small businesses across the country. They are seeking a Principal Product Manager for Revenue Systems to oversee revenue communications and contribute to the company's revenue goals through effective management of complex systems.
Responsibilities:
- Ownership: Revenue system of the systems that manage revenue communications to customers, including revenue focused in-product communications, sales calls and lifecycle communications
- North Star: Contribute to achievement of the entirety of the company revenue goal. Revenue systems are expected to contribute to appropriately a 10-20% lift in aggregate incremental revenue contribution in any year
- Collaborate: You will collaboratively partner with the following teams: Growth (Biztech, Expansion, Leads, Onboarding, Activation), Marketing (Lifecycle, and Sales (Revenue ops)
Requirements:
- 8+ years of product management experience either in revenue systems or sufficiently adjacent to revenue systems to have context in the domain
- Outstanding skills in articulating the goals of complex systems, the end state design to achieve the goals and the breaking down of execution into discrete steps to arrive at the end state design
- A both technical, product and strategic understanding of how systems, customer experience and revenue generation work together in complex systems
- Capability to translate between business & product goals and system capabilities in a way that is understandable and actionable for multiple stakeholders
- The capability to leverage next generation AI/ML technologies within complex systems
- Candidates that have worked in related fields will be considered if their systems product management skills are sufficient to allow them to quickly assimilate revenue systems specific knowledge