Solutions Engineer, Quickcharge

Transact Campus is a leader in integrated technology solutions for education, healthcare, and business campuses. The Solutions Engineer role involves supporting pre-sales and customer engagements by translating customer needs into effective technical solutions while collaborating with various teams to ensure solution alignment.

Responsibilities:

• Supporting pre-sales and customer engagements by understanding requirements and mapping them to software solutions
• Participating in discovery calls, onsite discovery meetings, solution scoping, and product demonstrations tailored to customer needs
• Collaborating closely with sales, product, and services teams to ensure accurate solution alignment
• Positioning yourself as a subject matter expert to build rapport and trust with potential and current customers
• Continuously building product, industry, and technical knowledge
• Leads discovery conversations to uncover customer dining, retail, and cashless payment workflows and translate them into clear technical requirements
• Develops and delivers compelling product demonstrations that showcase Quickcharge POS, cashless payment programs, kiosks, and mobile ordering experiences
• Guides customers and internal stakeholders by articulating workflow improvements, solution fit, and operational value
• Supports sales cycles by providing technical expertise, solution clarification, and authoritative responses to customer questions and objections
• Designs end‑to‑end Quickcharge solutions across POS, kiosk, mobile ordering, account funding, and cashless payment programs
• Defines technical requirements, integration points, hardware specifications, and environmental dependencies for accurate solution scoping
• Develops solution documentation, workflow diagrams, and scoping artifacts to ensure clarity and alignment across teams
• Evaluates potential solution risks and proactively recommends alternatives or mitigating approaches

Requirements:

• Strong presentation, communication and writing skills
• Ability to work independently and be self-motivated
• Demonstrated problem solving, decision-making and collaboration skills
• A self-motivated, quick learner, who has a desire to win business
• Proven ability to manage time, multi-task and excel in a deadline-oriented environment while supporting several proposal projects simultaneously
• Advanced Microsoft Office skills: Word, Excel, PowerPoint, Outlook
• Online Collaborations tools – proficient with conducting online meetings using solutions such as Microsoft Teams or Zoom
• Experience working with Quickcharge commerce solution or similar solutions
• Bachelor's degree in a related field preferred or 3+ years relevant experience
• Previous experience working in the Healthcare market in a technical aspect preferred
• Previous enterprise software experience (2+ years preferable)
• 3 - 5 years technical experience, preferably in One Card, Point of Sale (POS), and Mobile Ordering
• Comprehension of software architecture with an understanding of enterprise software applications. SaaS products are preferred