Senior Product Manager

Pitney Bowes is a company focused on client success and innovation. They are seeking a Lead Product Manager for ShipAccel to drive the strategy, roadmap, and delivery of their ecommerce shipping and fulfillment platform, collaborating cross-functionally to build products that deliver measurable value and growth.

Responsibilities:

• Define and execute ShipAccel’s product vision and roadmap across shipping, fulfillment, automation, and ecosystem integrations
• Lead requirements, prioritization, and delivery with engineering and design teams
• Translate customer needs and market opportunities into scalable product capabilities
• Drive platform evolution while aligning to broader SendTech product strategy
• Maintain deep understanding of ecommerce merchant and fulfillment workflows
• Analyze competitive offerings and identify opportunities for differentiation and expansion
• Evaluate build, partner, or acquisition opportunities to accelerate product capabilities
• Influence pricing, packaging, and monetization strategies aligned to growth objectives
• Monitor product performance, adoption, and profitability metrics
• Partner with GTM teams to ensure strong product-market fit and successful launches
• Collaborate across product, engineering, GTM, partnerships, and support organizations
• Drive alignment across business units and shared platform capabilities
• Partner with internal and external technology providers to expand ecosystem value
• Own end-to-end customer workflows and product experience outcomes
• Partner with support and operations to improve customer satisfaction and retention
• Ensure product decisions drive merchant productivity and operational efficiency
• Serve as subject matter expert for ShipAccel across internal and external stakeholders
• Develop business cases, roadmap updates, and executive presentations
• Act as a thought leader in ecommerce shipping and fulfillment technology

Requirements:

• 5+ years experience in SaaS product management, ideally within ecommerce, shipping, logistics, or fulfillment platforms
• Proven success leading cross-functional teams to deliver complex software products
• Strong analytical, strategic, and execution skills
• Experience building business cases and managing product tradeoffs
• Ability to influence across distributed teams and stakeholders
• Excellent written and verbal communication skills
• Experience working with global teams
• Experience with shipping, fulfillment, or commerce enablement platforms
• Familiarity with marketplaces, WMS/3PL integrations, or logistics ecosystems
• Experience with Agile product delivery environments
• Experience with product tools such as Jira, Aha!, or similar platforms
• MBA or equivalent business experience