Senior Project Manager - Delivery

Paradigm is a software company transforming the way the residential, construction and building product industries operate across the globe. They are seeking a Senior Project Manager – Delivery to lead complex, cross-functional initiatives that modernize technology and optimize processes, ensuring teams stay aligned and focused on outcomes.

Responsibilities:

• Own end-to-end delivery of complex, enterprise-wide initiatives across ideation, discovery, design, build, user acceptance, launch and post-launch phases
• Translate strategic goals into clear delivery plans, milestones, and execution paths
• Proactively manage scope changes, timelines, dependencies, and risks across teams
• Translate complex technical concepts into clear, actionable updates; highlight tradeoffs, options, and recommendations to support decision-making at all levels
• Act as the primary delivery partner for product, engineering, design, and customer/services stakeholders
• Lead delivery conversations with internal and external partners, including customers when applicable
• Drive planning and resourcing conversations across teams; proactively identify capacity constraints
• Track workloads, dependencies, and delivery health; communicate impacts and options clearly
• Facilitate delivery rituals and working sessions, ensuring strong follow-through on action items
• Establish and maintain clear delivery artifacts as the single source of truth
• Ensure consistent delivery hygiene (status reporting, meeting notes, action tracking)
• Apply Agile, Waterfall, or Hybrid approaches as appropriate to the initiative and customer context
• Improve delivery effectiveness by enhancing project management practices, templates, tooling, and reporting
• Provide strong risk and issue management by identifying tracking, escalating, and mitigating delivery, technical, and operational risk items that could impact timelines, outcomes, or quality
• Partner with product and engineering to define mitigation plans
• Maintain clear visibility into dependencies across initiatives and teams, ensuring risks are surfaced early and managed actively
• Balance progress with quality, ensuring commitments are realistic and achievable
• Support the growth of less experienced team members by mentoring, assisting with training, and acting as a resource - model strong operational rigor and help the team scale consistent practices

Requirements:

• 6+ years of experience in project or delivery management
• Experience delivering projects rooted in technology and process optimization (enterprise digital initiatives, platform work, system modernization, workflow/process change)
• Experience operating across multiple concurrent initiatives
• Experience operating in customer-facing or services-driven environments
• Strong understanding of the software development lifecycle (SDLC)
• Ability to build consensus and drive accountability across teams without direct authority
• Excellent communication skills, with the ability to translate complexity into clear, actionable updates
• Proven ability to manage ambiguity, shifting priorities, and competing demands
• Experience working in Agile, Waterfall, or Hybrid delivery models
• Highly organized, detail-oriented, and comfortable executing work at both tactical and strategic levels
• Experience in construction, building products, or adjacent industries
• Experience supporting enterprise or multi-tenant platforms
• Exposure to product delivery, customer onboarding, or implementation programs
• Experience working within the software industry; startup or high-growth experience
• Comfort presenting to and partnering with senior leadership; experience building strong stakeholder and sponsorship relationships
• Experience with common PM tooling and practices (e.g., Jira, ZenHub, Confluence)