Sr. Business Analyst

Mi-Case is at the forefront of developing innovative public safety products and solutions. The Senior Business Analyst will be responsible for analyzing business requirements, collaborating with clients, and ensuring successful project completion within software development teams.

Responsibilities:

• Document complex business processes, requirements, wireframes, and specifications. Uncover opportunities for Improvement
• Assist in change management efforts by communicating changes, impacts, and benefits to stakeholders
• Collaborate with cross-functional teams to gather information, share insights, and contribute to projects
• Assist in collecting, organizing, and analyzing data to extract meaningful insights and trends
• Assist in demoing application functionality to clients and future clients
• Participate in problem-solving activities and contribute ideas to address business challenges
• Collaborate with project managers to ensure the successful delivery of projects, including scope, timeline, and budget management
• Prepare and maintain reports for project tracking and communicate findings and project progress effectively
• Lead requirements gathering efforts, collaborating with stakeholders to identify business needs and objectives
• Conduct research on industry trends, market conditions, and competitors to support decision-making processes
• Contribute to the design of efficient and effective solutions that address business challenges and align with organizational strategies
• Maintain strong relationships with key stakeholders, serving as a liaison between business units and IT teams
• Provide support to senior analysts and team members in various phases of analysis

Requirements:

• Bachelor's degree in business, finance, information technology, or related field
• 8 + years of experience in business analysis or a related role, demonstrating progressively increasing responsibilities
• Proficiency in business analysis methodologies, tools, and documentation techniques
• Strong analytical skills with the ability to translate complex business problems into clear and actionable requirements
• Excellent communication and presentation skills, with the capacity to interact effectively with stakeholders at various levels of the organization
• Experience utilizing software development design tools and processes such as Azure DevOps
• Ability to learn new domains and become an expert in the field
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint)
• Must be efficient with strong attention to detail
• Skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Strong knowledge on agile software development methodology
• Must be able to work across multiple projects, where necessary
• Excellent communication, interpersonal, and presentation skills
• Ability to control scope and manage stakeholder expectations
• Strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Proven ability to manage projects
• Project management knowledge and experience are advantageous
• Certification in business analysis preferred but not required