Key skills
Enterprise NetworkingData CenterSecurityAutomationCloudCollaborationCisco product experienceNetworking fundamentalsCCNP certificationPre-sales experienceCustomer intimacy skillsTroubleshooting skillsInterpersonal skillsPresentation skillsCustomer SuccessSales
About this role
Cisco is seeking a Solutions Engineer to support their Commercial segment and drive customer success through innovative technology solutions. The Solutions Engineer will collaborate with Account Executives to deliver technical information, conduct presentations, and design solutions that align with customer needs.
Responsibilities:
- Technology solution consultant to the customer and the Cisco account team
- Leverage an array of Cisco technology, services, and support specialists
- Collaborate closely with the Account Executive on account planning activities
- Educate the customer on Cisco differentiation, creating demand
- Set a brand preference to Cisco
- Align Cisco’s product and services capabilities to customers business drivers
Requirements:
- 7+ years of industry-related experience
- Cisco product experience or relevant experience in key competitor offerings
- Knowledge of Cisco's Solutions and networking fundamentals
- CCNP preferred; will be a requirement to obtain within 12 months of hire
- Customer intimacy skills
- Pre-sales experience preferred
- Typically requires BS/BA (EE/CS) or relevant experience