Attentive is an AI marketing platform that focuses on 1:1 personalization to redefine brand and customer connections. The role of Senior IT Engineer involves designing and building systems to automate workflows, enhance operational efficiency, and scale internal processes using AI-driven solutions.
Responsibilities:
- Design and implement end-to-end automation that eliminates manual operational workflows across IT, Security, Revenue, Support, and other teams
- Build durable, observable systems
- Default to automation and agents over manual action and training
- Use AI agents and workflows to replace manual decision-making and execution
- Treat AI as a production tool with clear guardrails and measurable outcomes
- Continuously identify opportunities to apply AI to reduce effort and cost
- Help design the automation infrastructure so it scales beyond yourself and individual engineers
- Create reusable patterns, templates, and guardrails that enable others to build safely
- Prevent automation from becoming a bottleneck through thoughtful architecture, observability, and documentation
- Partner with stakeholders to identify high-cost workflows and quantify opportunity
- Measure success in hours eliminated, cycle time reduced, and cost avoided
- Scale what works; deprecate what doesn’t
Requirements:
- Built automation or systems that materially reduced operational cost or effort
- Owned workflows end-to-end, including data ingestion, logic, execution, and monitoring
- Worked in IT, Business Systems, Data, Platform, or Automation Engineering
- Designed systems where correctness and reliability had real consequences
- Think in systems, workflows, and failure modes
- Bias toward simplification and elimination of work
- Are comfortable operating autonomously with outcome-based goals