Senior IT Engineer

Attentive is an AI marketing platform focused on 1:1 personalization, redefining brand and customer connections. The role of Senior IT Engineer involves designing and building automation systems to enhance operational efficiency and scale internal teams, while also leveraging AI to streamline workflows.

Responsibilities:

• Build Automation That Replaces Work
• Design and implement end-to-end automation that eliminates manual operational workflows across IT, Security, Revenue, Support, and other teams
• Build durable, observable systems
• Default to automation and agents over manual action and training
• Operate AI-First
• Use AI agents and workflows to replace manual decision-making and execution
• Treat AI as a production tool with clear guardrails and measurable outcomes
• Continuously identify opportunities to apply AI to reduce effort and cost
• Build the Automation Platform
• Help design the automation infrastructure so it scales beyond yourself and individual engineers
• Create reusable patterns, templates, and guardrails that enable others to build safely
• Prevent automation from becoming a bottleneck through thoughtful architecture, observability, and documentation
• Drive Measurable Efficiency
• Partner with stakeholders to identify high-cost workflows and quantify opportunity
• Measure success in hours eliminated, cycle time reduced, and cost avoided
• Scale what works; deprecate what doesn’t

Requirements:

• Built automation or systems that materially reduced operational cost or effort
• Owned workflows end-to-end, including data ingestion, logic, execution, and monitoring
• Worked in IT, Business Systems, Data, Platform, or Automation Engineering
• Designed systems where correctness and reliability had real consequences
• Think in systems, workflows, and failure modes
• Bias toward simplification and elimination of work
• Are comfortable operating autonomously with outcome-based goals