Fullscript is an industry-leading health technology company on a mission to help people get better. They are seeking a Senior Product Designer to shape the future of clinical education on Fullscript Academy, focusing on creating intuitive interfaces and enhancing user learning experiences.
Responsibilities:
- Support seamless provider journeys across onboarding, content discovery, and course enrollment
- Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence
- Go beyond a single surface by creating the connective tissue between Academy and the broader Fullscript product ecosystem, ensuring context carries across experiences and learning naturally transitions into action
- Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment
- Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction
- Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions
- Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance
- Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy
Requirements:
- Strong product design craft across user experience research, user experience design, and visual design
- Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff
- Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files
- Experience designing for learning, behavior change, or knowledge retention outcomes
- Experience working across connected surfaces or product ecosystems
- Professional EdTech platforms
- Digital onboarding or academy-style products
- Financial education or financial literacy tools
- Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
- Healthcare experience is a plus, but not required