Senior Sales Manager, Strategic Accounts

Zillow is a leading real estate platform that helps customers navigate buying, selling, financing, and renting homes. The Senior Sales Manager, Strategic Accounts, Rentals will lead efforts to activate and grow the largest inactive accounts, drive revenue growth, and maintain customer satisfaction across key strategic accounts.

Responsibilities:

• Lead and develop the Strategic Accounts sales team, including sales strategy, talent development, client relationships, sales production, and reporting
• Drive consistent, high-quality sales performance by using data and ongoing iteration to improve revenue, sales velocity, and closing ratios
• Define and roll out consistent activity metrics, sales processes, and team rhythms such as pipeline reviews and forecast meetings to increase predictability and performance
• Coach your team on sophisticated sales motions to enhance client retention, loyalty, and long-term account growth
• Guide the team through change in a fast-paced environment while fostering a culture that embraces learning and a growth mindset
• Build an engaged, inclusive, and growth-focused team environment that supports employee well-being and high performance in both virtual and in-person settings
• Partner closely with billing, operations, finance, product, marketing, and other internal teams to solve problems, remove roadblocks, and deliver results for our strategic accounts
• Represent Zillow Group Rentals externally by clearly communicating our value proposition through presentations, executive meetings, industry events, and sales proposals

Requirements:

• 10+ years of sales experience, including 5+ years leading sales teams, with a strong track record of setting goals, managing pipelines, and driving accountability; enterprise sales experience strongly preferred
• Consistent history of meeting and exceeding sales targets at the team or business-unit level
• Proven ability to lead teams in a fast-paced, evolving environment, navigate ambiguity, and drive focus on the most impactful priorities
• Experience coaching teams through longer, more complex sales cycles that involve multiple decision-makers and influencers
• Demonstrated ability to communicate and present effectively to senior and C-level stakeholders, both in writing and in person
• Proficient in CRM tools, with Salesforce preferred
• Able to travel 25–50% of the time for planned meetings with industry decision-makers at corporate, divisional, and national levels