Senior Developer Relations Engineer - Customer Growth and Experience

Plaid is a leading company in the fintech sector, seeking an experienced Developer Relations Engineer to enhance their API integration. This role focuses on creating exceptional developer experiences and maintaining Plaid's reputation as a trusted API provider.

Responsibilities:

• Create and evolve developer documentation for Plaid’s APIs
• Design and build sample applications, demos, and tutorial videos
• Improve and maintain developer-facing resources
• Serve as the developer’s advocate
• Collaborate cross-functionally with Product, Engineering, Design, and Marketing

Requirements:

• 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles
• Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
• Experience building sample applications and technical demos
• Experience writing high-quality developer documentation from scratch
• Ability to quickly learn and clearly explain new technologies and concepts
• Strong developer empathy
• Ability to thoughtfully leverage generative AI
• Familiarity with OpenAPI
• Experience with web or mobile development
• Experience working on B2B APIs
• Experience building or growing developer communities around B2B APIs
• Strong presentation skills
• Experience creating technical content across formats such as slide decks, diagrams, web apps, or video