Engineering Manager, Site Reliability (SRE)

SentinelOne is redefining cybersecurity by leveraging AI-powered, data-driven innovation. They are seeking an experienced engineering and operational Manager to lead a Site Reliability Engineering (SRE) team, focusing on ensuring the reliability and scalability of their products and production services while collaborating with various engineering teams and customer-facing departments.

Responsibilities:

• Grow and lead a team of SRE professionals, including setting performance goals and measuring deliverables against key metrics, while evolving those metrics as S1 grows and needs develop
• Invest in data-driven deep triage on recurring issues, collaborating with other engineering teams to identify and address issues related to reliability, performance, and capacity
• Develop, improve, and implement processes for the full incident lifecycle, including incident management, post-incident analysis, and learning from incidents. Lead incident response efforts, including coordinating with other teams to investigate and resolve customer-impacting incidents
• Design support model for SRE regarding service maturity and service ownership, including monitoring and alerting improvements, and SLI / SLO design and implementation
• Analyze production metrics and signals to identify areas for improvement and take proactive steps to mitigate issues
• Develop and implement best practices and standards for Site Reliability Engineering, from day-to-day operations to hiring and planning
• Communicate effectively with cross-functional teams to ensure alignment on objectives and priorities. Deliver outcomes, not just stories and tasks

Requirements:

• 8+ years of related engineering experience, with at least 2 years in a management role
• Demonstrated experience leading technical and operational teams at various stages of maturity
• Excellent analytical and problem-solving skills
• Familiarity with modern software development methodologies, tools, and techniques, including CI/CD
• Experience working with cloud-native applications and large-scale distributed systems, including a working knowledge of technologies such as Kubernetes and Terraform/IaC, and cloud providers such as AWS or GCP
• Experience with various monitoring and alerting techniques and tools, including frameworks and concepts such as SLOs, OTel and Golden Signals as well as tooling such as Prometheus and Grafana
• Extensive experience with incident response and management at various layers of the stack across different business needs and applications, including both hands-on experience leading incidents/post-incident analysis and experience driving broader incident management initiatives
• Ability to thrive in a fast-paced, dynamic environment