Software Engineer, Platform Engineering

Twilio is a company focused on shaping the future of communications through innovative solutions. They are seeking a Software Engineer to join the Deployment Orchestration team, where the primary responsibility will be to develop and support internal deployment tooling infrastructure to ensure secure and efficient software deployment processes.

Responsibilities:

• Develop, test, and deploy code and configuration to support internal deployment tooling infrastructure
• Write tickets, spikes, and runbooks for the team, as well as internal product documentation for Twilio
• Operationalize Harness as a unified deployment platform, supporting standardized pipeline templates
• Own and operate a mix of industry standard and Twilio bespoke deployment orchestration tooling
• Support product engineering teams with migrations and debugging of deployment pipeline failures
• Ensure system uptime by participating in a 24x7 weekly oncall rotation alongside the rest of the team

Requirements:

• 2+ years of full-time job experience in a software engineering role on a platform engineering team
• Ability to work in an async software development environment leveraging GitHub, Jira, Slack, and Zoom
• Proficiency in any/all of the following programming languages: Go, Java, Python, Terraform, YAML, Bash
• Experience with Kubernetes GitOps deployments, including Argo CD, Argo Rollouts, and Argo Workflows
• Experience developing in an AWS cloud environment, with a focus on EC2, EKS, ASG, Aurora, and IAM
• Experience with SaaS and open source observability tools, such as Datadog, Grafana, and Prometheus
• Familiarity with SaaS CI/CD tooling including but not limited to Harness, Buildkite, and Terraform Cloud
• Fluency with AI platforms such as Claude, ChatGPT, and/or Copilot to accelerate software development