Transmission Engineer I

The Walt Disney Company is a global leader in entertainment and technology, seeking a Transmission Engineer I to join their Streaming Disney Entertainment & ESPN Transmission team. This role involves supporting critical streaming broadcast systems, monitoring audio/video transmissions, and ensuring the successful delivery of live linear and event broadcast streams.

Responsibilities:

• Routing and monitoring multiple A/V feeds to and from our facilities
• Quickly identifying and resolving issues in a live production environment
• Remotely configure hardware as required for live events and linear acquisition and distribution
• Maintain knowledge of new technology and workflows to support various assignments
• Comply fully with company and or department SOPs and any other stated policies
• Contribute to analysis or problem-solving measures needed to support the operation
• Must be adept at understanding routine information and demonstrate comprehension through operational accuracy
• Able to work a 24/7 schedule in a fast paced, high profile Technical Operations Center (TOC)
• Provide professional, courteous, and timely technical support

Requirements:

• Understanding of digital distribution equipment for broadcast transmission
• Basic knowledge of IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.)
• Must have basic computer skills in Microsoft Office applications
• Modestly experienced technical contributor with good communication skills working in a 24/7 technical environment
• Demonstrates an understanding of signal flows, measurements, and procedures
• Basic understanding of Satellite, fiber, and IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.)
• Quality control and monitoring of event based and linear acquisition signals regardless of format (Linear, IP, Fiber, etc.), ensuring all signals meet strict quality control standards and adjust video, audio and closed captions as required
• Perform quality control and corrective action to enhance our products
• Interact with internal departments and external partners to support daily live feed acquisition, monitoring, and distribution needs
• Responsible for troubleshooting and resolution of specific daily operational problems
• Expected to fully comprehend and execute applicable SOPs and subsequent workflows for assigned transmission areas of responsibility
• Technical liaison to internal departments and external partners
• Basic understanding of streaming technology and workflows associated with our streaming products (ESPN+ | Disney+ | HULU)
• Routing and monitoring multiple A/V feeds to and from our facilities
• Quickly identifying and resolving issues in a live production environment
• Remotely configure hardware as required for live events and linear acquisition and distribution
• Maintain knowledge of new technology and workflows to support various assignments
• Comply fully with company and or department SOPs and any other stated policies
• Contribute to analysis or problem-solving measures needed to support the operation
• Must be adept at understanding routine information and demonstrate comprehension through operational accuracy
• Able to work a 24/7 schedule in a fast paced, high profile Technical Operations Center (TOC)
• Provide professional, courteous, and timely technical support
• High school diploma or equivalent
• Prior Broadcasting experience, military experience within related fields, or similar transferrable experience