Senior Technical Product Manager, Identity Management

The College Board is a mission-driven organization dedicated to excellence in education, and they are seeking a Senior Technical Product Manager for Identity Management to lead the delivery of the Identity Management foundation of their digital assessment platform. This role involves bridging business priorities and technical execution to ensure a resilient and future-ready platform that delivers secure assessments to millions of students each year.

Responsibilities:

• Define and Prioritize Technical Roadmap and Product Direction (30%)
• Establish and maintain a clear roadmap for the Identity Management technical component, ensuring the digital assessment platform continuously improves in usability, reliability, scalability, and performance
• Identify opportunities to modernize architecture, automate workflows, and introduce new modular platform capabilities that improve efficiency, scalability, extensibility, and flexibility in support of future innovation
• Use monitoring, analytics, and feedback to refine priorities and guide evidence-based roadmap decisions
• Lead experimentation and technical learning cycles so that innovative ideas are validated early and inform long-term platform direction
• Align cross-functional teams and stakeholders around the roadmap so that priorities are executed cohesively and with maximum impact
• Drive Iterative Product Development (50%)
• Translate architecture goals and product strategy into a clear, iterative set of experiments and a delivery plan that delivers measurable improvements in stability, extensibility, and efficiency
• Continuously update and refine the delivery plan as new learnings emerge to keep engineering teams focused on the highest-value work that advances platform goals
• Lead technical pilots and develop proofs-of-concept to test emerging technologies, integrations, and infrastructure improvements — accelerating learning and reducing risk before scaling
• Define clear hypotheses and measurable success criteria so that requirements are clear, testable, and aligned with both architectural and business needs
• Collaborate daily with engineers, product teams, and internal stakeholders to clarify requirements, resolve dependencies, and ensure secure, high-quality delivery
• Communicate Value and Progress (20%)
• Provide clear, outcome-focused updates that communicate measurable impact and insights, and demonstrate how technical delivery enables and advances College Board’s strategic goals
• Translate technical progress and requirements into business impact by clearly connecting platform investments to the value they create for users through secure, scalable, and reliable digital assessments
• Share documentation, release notes, and updates so that internal teams understand and can leverage new capabilities
• Lead demos and platform updates that inspire trust in the platform’s evolution and showcase measurable improvements in reliability, scalability, and innovation

Requirements:

• 8+ years of product management or related experience, with a proven track record leading products within SaaS enterprise platforms
• Deep understanding of secure, large-scale, and complex systems
• Technical fluency, with a strong understanding of back-end systems, APIs, data integrations, and platform architecture
• A proven ability to drive measurable business and user outcomes through discovery and delivery
• Experience collaborating closely with engineers, architects, and cross-functional stakeholders in complex technical environments
• High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences
• Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively
• The ability to travel 5–7 times a year to College Board offices or on behalf of College Board business
• A passion for expanding educational and career opportunities and mission-driven work
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
• Experience in assessments or educational technology is a strong plus
• Experience in identity management and authentication protocols is preferred
• Familiarity with AI-enabled tools, automation, or data workflows (preferred)