Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. In this role, you will lead a talented team of business analysts and work closely with cross-functional teams to drive growth and innovation across the Cisco ecosystem, specifically in the security business unit.
Responsibilities:
- Manage the team of Business Analyst for Product CRM GTM Team
- Defining end to end product vision
- Build & design high-quality user documentation, case studies, and presentations that optimally communicate the benefits and differentiators to stakeholders
- Translate business needs into clear product requirements and actionable user stories
- Define functional requirements, user experience (UX), and data presentation standards
- Own product roadmaps & manage trade-offs, considering customer impact, business value, platform readiness and technical feasibility
- Make explicit prioritization decisions, balancing short-term deliverables with long term scalability
- Work closely with cross-functional teams within Cisco to deliver projects on time and within scope
- Collaborate with business and technical teams to help prioritize features for alignment with release schedules
- Prioritize product features, improvements, and bug fixes using data-driven methodologies
- Define key metrics to measure implementation performance, security efficacy, and customer satisfaction
- Serve as a domain expert for internal and external stakeholders on product capabilities and strategies
- Act as the primary liaison between business units and technical teams to capture requirements and prioritize features
- Track and analyze performance metrics ensuring scalability, reliability, and user satisfaction
- Partner closely with engineering, architecture and platform teams to design scalable solutions
- Involve in creating technical designs, Apis, schemas and system flows for the product alignment
Requirements:
- Bachelor's degree or higher in Computer Science or a related field
- 10+ years of product management experience, with a proven track record of leading enterprise/SaaS software products
- 5+ years of experience in leading product owners and Business analyst
- Experience as a Software engineer or architect
- Experience working with agile development teams and product lifecycle management tools (e.g., Jira, Aha!)
- Strong understanding of Cisco products, technologies and concepts
- Strong understanding of data technologies and concepts
- Ability to manage multiple stakeholders and priorities in a fast-paced environment
- Experience managing cross-functional teams, delivering products in high-growth environment
- Demonstrated success in partnering with large enterprise teams and navigating matrix organizations
- Hands on experience with APIs(REST/GraphQL), microservices or distributed systems, Databases (SQL/NoSQL), data modeling and Cloud Platforms(AWS, GCP, Azure)
- Familiarity with system design, scalability and performance optimization
- Ability to read code, review designs and speak engineering fluently
- Familiarity with Cisco products and solutions and scaling products in high-growth environment
- Experience in change management for new licensing experiences
- Knowledge in licensing concepts (entitlements, consumption, term, compliance, etc.)
- Experience in Persona definition and customer journey mapping
- Knowledge on Cisco Product Licensing and telemetry