Inside Sales Account Manager - East Coast & Central Time

SGS is the world's leading Testing, Inspection and Certification company. They are seeking an Inside Sales Account Manager who will be responsible for developing new leads, communicating with customers, and providing SGS solutions while managing leads and preparing quotes.

Responsibilities:

• Respond to client inquiries in a timely manner
• Build instant rapport with clients over the phone
• Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customers
• Answer client questions and provide supporting documentation via email
• Continually keep up to date on SGS service offerings
• Lead generation through bid site monitoring
• Conduct discovery sessions with both qualified and unqualified leads
• Develop leads and convert into sales
• Bid follow up to determine outcome
• Close sales and achieve revenue target
• Contact prospective and existing customers to discuss needs
• Practice active listening to understand and identify client needs and determine potential opportunities
• Maintain lead and client inquiry database in CRM
• Assess client needs against capabilities of SGS
• Provide proposal and opportunity intelligence to the Business Development Manager and Operations Manager
• Represents SGS professionally and ethically in the marketplace
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them
• Develops a network of industry contacts
• Comply with SGS Code of Integrity and Professional Conduct at all times

Requirements:

• Bachelor's degree in a relevant field; Chemistry, Biology, Environmental Science (Required)
• Good organizational skills and the ability to multitask in a fast-paced environment (Required)
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally (Required)
• Strong leadership, self-initiative, resource utilization, excellent problem solving and time management skills (Required)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals (Required)
• Active listener and excellent customer service skills (Required)
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization (Required)
• Proficient in Microsoft Windows suite, LinkedIn and CRM Software (Required)
• Ability to lift/carry/push or pull upwards of 20 lbs on an occasional basis (Required)
• Entry level with 0-2 years of experience. Industry experience a plus, but not required (Preferred)