Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. As a Senior Demo Engineer, you will partner with the Solutions Consulting team to develop innovative solutions and compelling product demonstrations that drive revenue and support customer engagement.
Responsibilities:
- Understand customer goals and challenges to create innovative and impactful demos in Sprinklr. Increase sales success and productivity by improving demo quality
- Engineer creative solutions to highlight the value of Sprinklr and distinguish us from the competition
- Become a go-to expert on the Sprinklr platform
- Develop tailored customer insights to support pipeline generation and value realization for prospects and customers
- Provide thought leadership on demo development and execution. Identify opportunities for automation and repeatable processes and content
- Develop demonstration preparation skills and presentation skills
- Participate in the proposal preparation process to support winning new business
Requirements:
- Experience in social media, digital marketing, customer service, digital advertising and/or research
- Able to multitask, prioritize and manage time effectively
- Exemplary verbal, presentation and written communication skills
- You are: Technically savvy and love solving problems with technology, curious, detail oriented, a problem solver, a self-starter, motivated and passionate about technology
- Experience with modern programming languages or understanding of Cloud applications/platforms is a plus (HTML/CSS)