Sr SAP Basis Engineer

Apiphani is a technology-enabled managed services company dedicated to redefining support for mission-critical enterprise workloads. The Sr SAP Basis Engineer is responsible for delivering technical support to client SAP landscapes, enhancing and updating systems, and serving as the main delivery contact for client accounts.

Responsibilities:

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement
• Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc
• Drive continual improvement in systems operations through collaboration with both delivery and development teams
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams
• Participate in development initiatives to improve operational performance
• Collaborate with team leaders and team members to review workflow processes and SOPs
• Execute against defined projects and report on their progress
• Train and mentor new team members

Requirements:

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
• 8-10 years of relevant hands-on SAP Basis engineering with one or more area of focus
• 3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24x7 environment
• Solid background administering SAP HANA databases
• Solid background administering SAP Sybase databases
• Understanding of SAP security principals
• Strong analytical and critical thinking skills
• Strong ownership bias
• Deadline and detail-oriented
• This position requires US Citizenship—work must be done within the borders of the US
• Experience with Red Hat Enterprise Linux and Ansible preferred
• Experience with configuration management and automation tools
• Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
• Experience working in ITSM tools, ServiceNow preferred
• AWS and Azure service usage on commercial or government cloud
• Development experience with a high-level language such as python or java a plus