Contract Product Manager

YLD is a software engineering and design consultancy focused on empowering clients to excel in their industries. The Contract Product Manager will collaborate with clients to define product strategies, guide teams towards achieving objectives, and ensure the delivery of innovative solutions in a fast-paced environment.

Responsibilities:

• Collaborate with the client on product vision, help set your team goals and guide the team to ensure OKRs are achieved
• Translate the product vision and roadmap through to delivery, operation and continuous improvement
• Develop a deep understanding of customer personas, jobs-to-be-done and product behaviours
• Lead multiple cross-functional squads to deliver innovative solutions, in line with roadmap and stakeholder expectations
• Develop and prioritise a roadmap with the team along with a coherent product backlog that supports it
• Manage and rigorously prioritise the backlog to ensure that it is up-to-date, relevant, and actionable, confidently narrowing 30+ incoming requests down to the 4–5 highest-impact initiatives
• Optimise the best technical solutions to avoid over- and under-engineering problems, making sure that Development effort focuses on the right areas
• Support multiple engineering squads working largely independently, while reporting into a dedicated Product/Delivery Manager to ensure alignment and clarity of expectations
• Demonstrate high agency and ownership, able to push back constructively, defend product decisions with data and reasoning, and operate with genuine self-sufficiency

Requirements:

• At least 5+ years of Product Management experience
• Strong regulatory awareness, with experience working in regulated environments and incorporating compliance considerations into product decisions
• High level of technical fluency, including: Strong understanding of backend operational systems; Experience working with API integrations; Familiarity with high-level system architecture
• Exposure to onboarding, KYC/KYB, and verification workflows
• Experience collaborating with stakeholders to define and prioritise product features based on business goals, stakeholder expectations and market dynamics
• Experience tracking and monitoring features' performance and functionality after launch to ensure continuous improvement and iterations
• Experience working with 2+ products simultaneously
• Ability to identify, filter and prioritise stakeholder complaints and feedback effectively
• Experience interpreting and applying user research and analytics to product decisions
• Clear communication skills to present product plans, benefits, and results to the wider team, including C-level execs, external vendors and partners
• Experience in ensuring timely delivery of features, as per previously agreed roadmap
• Driven by performance measurement, analytical, with strong business acumen
• Strong prioritisation skills under pressure
• High agency and accountability, comfortable making decisions, challenging assumptions, and defending trade-offs when required
• Product-oriented, with an analytical mindset
• Focused on quality and understands what it means to ship high-quality, scalable solutions
• Self-motivated, proactive and always looking for ways to improve yourself, the team and the product
• Comfortable operating across multiple squads and stakeholder groups simultaneously
• Diplomatic and emotionally intelligent, with the ability to listen and remain open to others' points of view
• A strong communicator, both in writing and verbally, able to explain technical ideas and concepts in business-friendly language
• A genuine believer in diversity, fairness, and inclusion
• Experience within fintech, crypto, digital assets, payments, or other highly regulated financial services environments (strongly preferred)