Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. The Senior Product Designer will lead complex design initiatives, conduct research, and collaborate with cross-functional teams to create impactful product experiences.
Responsibilities:
- Lead complex product design efforts that impact multiple teams or product areas
- Conduct deep discovery and usability research to identify product opportunities and guide design direction
- Define and drive design strategy that balances user needs, business goals, and technical feasibility
- Create detailed user flows, prototypes, and high-fidelity visuals across web and mobile platforms
- Use AI tools to rapidly create functional prototypes that simulate real product behavior for testing and alignment
- Collaborate with product managers and engineers to define requirements and deliver high-quality solutions
- Establish and uphold design standards by contributing to and evolving our design system
- Present and communicate design rationale clearly to stakeholders at various levels
- Provide mentorship and guidance to mid-level and junior designers
- Partner cross-functionally to align teams on product vision and execution
- Continuously iterate based on feedback, metrics, and evolving user needs
Requirements:
- 6+ years of professional experience in product design, preferably in SaaS and/or mobile-first environments
- Bachelor's degree in a related field or equivalent work experience
- Portfolio showcasing strategic thinking, product impact, and strong execution across platforms
- Fluency in Figma and design system tools (i.e. Figma, Zeroheight, Storybook)
- Experience using AI tools or functional prototypes to validate product direction and interaction quality
- Working knowledge of front-end development and platform-specific constraints for web, iOS, and Android
- Solid understanding of accessibility standards and inclusive design practices
- Systems thinking and ability to anticipate how small decisions scale across the product
- Ability to influence without authority and build alignment across functions
- Strong storytelling and presentation skills that bring teams along
- Passion for mentoring and helping others grow in their design careers
- Deep empathy for users and a constant curiosity to uncover their needs
- A bias toward learning through building and comfort experimenting with emerging tools to improve speed and realism in the design process