Senior Product Designer (Fintech)

Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. The Senior Product Designer will lead complex design initiatives, conduct research, and collaborate with cross-functional teams to create impactful product experiences.

Responsibilities:

• Lead complex product design efforts that impact multiple teams or product areas
• Conduct deep discovery and usability research to identify product opportunities and guide design direction
• Define and drive design strategy that balances user needs, business goals, and technical feasibility
• Create detailed user flows, prototypes, and high-fidelity visuals across web and mobile platforms
• Use AI tools to rapidly create functional prototypes that simulate real product behavior for testing and alignment
• Collaborate with product managers and engineers to define requirements and deliver high-quality solutions
• Establish and uphold design standards by contributing to and evolving our design system
• Present and communicate design rationale clearly to stakeholders at various levels
• Provide mentorship and guidance to mid-level and junior designers
• Partner cross-functionally to align teams on product vision and execution
• Continuously iterate based on feedback, metrics, and evolving user needs

Requirements:

• 6+ years of professional experience in product design, preferably in SaaS and/or mobile-first environments
• Bachelor's degree in a related field or equivalent work experience
• Portfolio showcasing strategic thinking, product impact, and strong execution across platforms
• Fluency in Figma and design system tools (i.e. Figma, Zeroheight, Storybook)
• Experience using AI tools or functional prototypes to validate product direction and interaction quality
• Working knowledge of front-end development and platform-specific constraints for web, iOS, and Android
• Solid understanding of accessibility standards and inclusive design practices
• Systems thinking and ability to anticipate how small decisions scale across the product
• Ability to influence without authority and build alignment across functions
• Strong storytelling and presentation skills that bring teams along
• Passion for mentoring and helping others grow in their design careers
• Deep empathy for users and a constant curiosity to uncover their needs
• A bias toward learning through building and comfort experimenting with emerging tools to improve speed and realism in the design process