About this role
Role Overview
- Working shift in between 8 am to 8 pm CST (40 hours per week).
- Inbound & outbound calls.
- Collaborate with core team members and department heads to navigate customers' needs and deliver optimal results.
- Build strong relationships and practice customer advocacy.
Requirements
- High school diploma or equivalent.
- 1+ year of customer service experience in a fast-paced environment.
- Bilingual in English and Vietnamese.
- Prior overnight and 3rd shift work experience (preferred).
Benefits
- $22 USD per hour.
- Work from home.
- Computer equipment.
- Great culture.
- Growth opportunities.
- Attendance bonus (subject to change).
- Referral bonus (subject to change).