Staff Software Engineer

Pearson is a global lifelong learning company dedicated to helping people realize their potential through education. The Staff Software Engineer will provide strategic and technical leadership in designing and optimizing Salesforce and enrollment systems to improve customer experiences and align with business objectives.

Responsibilities:

• Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms
• Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding
• Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft)
• Create and maintain solution architecture diagrams, data flow models, and API designs
• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions
• Define architecture standards, guardrails, and best practices for Salesforce and related platforms
• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems
• Provide technical oversight on Salesforce and enrollment project implementations and enhancements
• Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards
• Conduct architecture reviews, performance tuning, and environment management
• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies
• Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams
• Mentor Salesforce administrators, developers, and analysts on architecture and design principles
• Communicate complex architectural concepts to non-technical audiences

Requirements:

• Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms
• Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding
• Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft)
• Create and maintain solution architecture diagrams, data flow models, and API designs
• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions
• Define architecture standards, guardrails, and best practices for Salesforce and related platforms
• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems
• Provide technical oversight on Salesforce and enrollment project implementations and enhancements
• Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards
• Conduct architecture reviews, performance tuning, and environment management
• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies
• Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams
• Mentor Salesforce administrators, developers, and analysts on architecture and design principles
• Communicate complex architectural concepts to non-technical audiences
• Candidates local to Durham, NC or Hoboken, NJ are highly preferred