Egnyte is a secure multi-cloud platform for content security and governance that enables organizations to protect and collaborate on their valuable content. The Senior Solutions Engineer will act as a technical liaison between Sales, Product, Marketing, and AEC customers, leading customer engagements and providing tailored solutions.
Responsibilities:
- Lead Technical Engagements: Independently lead complex customer engagements and Proof-of-Concepts (POCs) with clear execution plans. You will configure hands-on configurations of Egnyte and third-party integrations, ensuring a perfect technical fit
- Speak to Business Outcomes: Understand that Egnyte’s primary users are line of business (LOB), not IT, and the best SEs are able to bridge the gap between non-technical and technical audiences
- Industry Consulting: Leverage your background in IT, Engineering or Construction to act as a trusted advisor. You will proactively identify technical roadblocks related to large file handling, site-to-office synchronization, and remote collaboration
- Solution Design: Prepare and deliver tailored presentations and solution proposals. You will map specific client business requirements into effective technical solutions
- Market Intelligence: Maintain deep knowledge of the AEC competitive landscape (e.g., Autodesk Construction Cloud, Procore, Bentley). You will evaluate deal relevance based on Egnyte's GTM strategy and provide insights to your sales team
- Cross-Functional Impact: Collaborate effectively with Egnyte Product and Engineering to share industry insights that shape the roadmap. You will also provide guidance to teammates to support customer success across the growing AEC scope of work
- RFx Responses: Lead the technical response for RFIs/RFPs
Requirements:
- 3-5+ years of relevant experience in some combination of Sales Engineering, Technology (IT and/or AEC industry technology) and AEC industry experience
- This role is NOT a programming role. Hobbyist or light coding experience can be beneficial, but applicants who expect to utilize their developer experience heavily need not apply
- Strong experience with process-centric solution selling (value-selling)
- Broad knowledge of SaaS, infrastructure, network (bandwidth/latency impact on CAD), authentication (SSO/AD), and data governance
- Ability to deliver executive-ready pitches that align to customer goals and handle objections in real-time with confidence
- Technical familiarity with core AEC design and collaboration tools is preferred. Specifically: AutoCAD, Revit, Civil3D, Navisworks, Bluebeam, Procore or ACC is highly desired