Ryder System, Inc. is a leading provider in transportation and logistics, and they are seeking an Inside Sales Vehicle Account Manager for their Used Vehicle Sales division. The role focuses on maximizing retail sales through various lead sources, enhancing customer satisfaction, and managing ancillary product revenue.
Responsibilities:
- Call and email Marketing qualified leads- web, referrals, warm leads, call-ins
- Call self generated leads utilizing various industry resources
- Generate first time buyers by aggressively marketing the previously mentioned lead sources
- Establish repeat buyers by enhancing the customer experience
- Increase speed to Market by streamlining processes and procedures
- Enhance the retail experience by proactive communication and prompt follow-up
- Maximize ancillary product revenue: warranty, financing, Select Care
- Work with field counterparts to minimize inventory holding time
- Efficient paperwork preparation: bill of sale, title, warranty forms, etc
- Proactive communication with Asset Management and Vehicle Sales Management
- Work closely with Wholesale/Export team to identify customers/prospects that would fit in the wholesale/export arena
- Additional responsibilities per Management's request to meet the needs of an ever evolving prospect/customer base
Requirements:
- H.S. diploma/GED required
- Three (3) years or more sales related experience required
- Strong verbal communication and listening skills
- Strong communication and sales skills
- Ability to simultaneously handle multiple priorities
- Ability to multi-task and work on multiple items
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Self-starter
- Detailed oriented with excellent follow-up practices
- Effective negotiation skills
- Understand negotiation process
- Bachelor's degree preferred
- Post-secondary education preferred with emphasis on marketing and sales assignments
- General knowledge and prior usage of CRM systems intermediate preferred