First Citizens Bank is seeking a Senior Business Analyst responsible for high-level analysis and data expertise. The role involves assessing factors affecting business profitability and efficiency, developing process improvements, and participating in analytical projects.
Responsibilities:
- Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business practices
- Handles escalated matters that arise during daily operations, providing guidance to lower level business analysts and leading workflow
- Develops and implements modifications and enhancements
- Serves as an analytics resource to wider organization or business units
- Determines business needs through highly technical analysis and reporting
- Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation
- Produces reports based on data analysis, industry trends, and process capabilities
- Conveys patterns, problems, and areas of improvement
- Develops process enhancements based on reporting
- Sources, compiles, and interprets data
- Performs data analysis on an advanced level, effectively communicating and directing analysis output
Requirements:
- Bachelor's Degree and 6 years of experience in Analytics, or modeling, or reporting OR High School Diploma or GED and 10 years of experience in Analytics, or modeling, or reporting
- Proficient in SAS applications
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Visio
- Database management experience