Senior Business Analyst

First Citizens Bank is seeking a Senior Business Analyst responsible for high-level analysis and data expertise. The role involves assessing factors affecting business profitability and efficiency, developing process improvements, and participating in analytical projects.

Responsibilities:

• Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business practices
• Handles escalated matters that arise during daily operations, providing guidance to lower level business analysts and leading workflow
• Develops and implements modifications and enhancements
• Serves as an analytics resource to wider organization or business units
• Determines business needs through highly technical analysis and reporting
• Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation
• Produces reports based on data analysis, industry trends, and process capabilities
• Conveys patterns, problems, and areas of improvement
• Develops process enhancements based on reporting
• Sources, compiles, and interprets data
• Performs data analysis on an advanced level, effectively communicating and directing analysis output

Requirements:

• Bachelor's Degree and 6 years of experience in Analytics, or modeling, or reporting OR High School Diploma or GED and 10 years of experience in Analytics, or modeling, or reporting
• Proficient in SAS applications
• Proficient in Microsoft Word
• Proficient in Excel
• Proficient in PowerPoint
• Proficient in Visio
• Database management experience