Senior Data Operations Engineer

Empower Pharmacy is a company focused on ensuring the reliability and accuracy of its data ingestion ecosystem. The Senior Data Operations Engineer will monitor and manage ingestion pipelines, validate vendor data, and lead incident response efforts while collaborating with Data Engineers to enhance operational efficiency.

Responsibilities:

• Monitors daily ingestion jobs, vendor data feeds, and API/file-based pipelines for delays, failures, and anomalies
• Serves as the first line of response for data operations incidents, escalating issues according to defined paths
• Performs validation of inbound vendor files to identify schema mismatches, volume anomalies, or missing data
• Designs and maintains ingestion quality checks to ensure freshness, completeness, and correctness
• Collaborates with the Data Engineering team to identify and address root causes of ingestion failures

Requirements:

• Proficient in scripting and automation (Python, Bash, or similar) for data quality checks and alerting required
• Solid understanding of data formats (CSV, JSON, Parquet), file validation, and API-based ingestion required
• 8+ years of experience in data operations, pipeline monitoring, or production support for data systems required
• Deep experience monitoring ingestion tools such as Airflow, Fivetran, or custom ingestion frameworks required
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related technical field required
• AWS Certified SysOps Administrator; Certified Kubernetes Administrator or Docker Certified Associate; Apache Airflow Certification
• Hands-on experience with Snowflake or similar cloud data warehouse technologies preferred
• Familiarity with incident response best practices, including playbooks, escalation paths, and postmortems preferred