Field Solutions Engineer - Commercial

SHI International Corp. is a global provider of IT solutions and services. The Field Solutions Engineer - Commercial collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives.

Responsibilities:

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
• Provide product training and technical education to the sales team and customers
• Act as a trusted IT advisor for customers, partnering with Field Account Executives
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
• Develop solutions that fit customers’ needs and budgets through strategic planning
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
• Educate and develop sales teams on technical selling, product training, services, and technology trends

Requirements:

• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix