Lead Software Platform Engineer - Platform Engineering

Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. They are seeking a Lead Site Reliability Engineer to ensure uninterrupted service for customers and improve the productivity of product engineering teams through foundational backend services and tooling.

Responsibilities:

• Ship foundational services to enable Klaviyo engineering to move faster with confidence
• Design and develop systems and processes that enable highly available & scalable systems
• Uncover and advocate for preventative, upstream solutions with internal stakeholders
• Own the technical vision and roadmap for your area, working with stakeholders to solve pain points and deliver value to engineering
• Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks
• Leverage technology such as Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Postgresql to advance Klaviyo’s platform
• Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review
• Contribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo
• Design, write and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s services
• Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue
• Implement architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliability
• Work hand-in-hand with product-facing engineers and other SREs to ship impactful code
• Perform quantitative analysis to understand and scale Klaviyo systems
• Evangelize Site Reliability best practices across the engineering organization

Requirements:

• Solid 10+ years of experience in the SRE/Devops field
• BA or BS Degree in Computer Science, related field, or equivalent experience
• Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
• Understanding of Linux (we run Ubuntu) and all layers of the networking stack
• Experience working on an engineering team building software
• Experience writing code using best practices in a language such as Python, Ruby, Go, etc
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient