Senior Product Manager - Veeva Clinical Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Senior Product Manager for Veeva Clinical Operations will own the product strategy and roadmap for key applications that transform clinical trials, defining innovative solutions to unify clinical systems and processes.

Responsibilities:

• Own the end-to-end product lifecycle, from ideation and strategy through development, launch, and iteration for applications within the Vault Clinical Operations suite
• Engage deeply with customers, industry experts, and internal stakeholders to identify market needs, gather requirements, and define a compelling product vision
• Author clear and concise feature specifications, user stories, and acceptance criteria in collaboration with Engineering, QA and design teams
• Prioritize the product backlog, balancing customer enhancement requests, new features, and strategic initiatives to deliver maximum value
• Serve as the subject matter expert and product evangelist for your application, effectively communicating the vision, roadmap, and features to both internal and external audiences
• Educate Sales, Solution Consultants, Professional Services and Support Teams through written materials and demonstrations to drive customer adoption and support customer issues
• Define and analyze key metrics to measure product success, inform data-driven decisions, and demonstrate business impact
• Stay current with regulatory changes affecting the clinical operations domain

Requirements:

• 5+ years of Product Management experience, preferably with a focus on B2B enterprise SaaS applications
• Proven track record of managing all stages of the product lifecycle and successfully launching products or features that meet customer needs
• Experience working in an agile development environment and collaborating effectively with engineering, QA and design teams
• Exceptional communication and presentation skills, with the ability to articulate a clear vision and influence cross-functional teams without formal authority
• Strong analytical and problem-solving skills, with a demonstrated ability to make data-informed decisions
• Unwavering commitment to professional integrity and ethical decision-making
• Ability to travel for on-site customer meetings, user research, and events (approximately 10-15% travel)
• Direct experience and deep domain knowledge in clinical trial operations, gained from working at a pharmaceutical company, biotech, CRO, or a clinical technology provider
• Experience working in a regulated environment and knowledge of industry standards such as ICH GCP and FDA 21 CFR Part 11
• Familiarity with the Veeva Vault Platform or other Veeva applications