Product Designer, Growth Acquisition

GitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by over 100,000 organizations. The role involves driving business outcomes by enhancing user experiences, particularly in optimizing signup and team invite flows to improve user acquisition and engagement.

Responsibilities:

• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product
• You'll collaborate with teams across the product and across the business to optimize signup flows and team invite experiences, reducing friction and improving conversion at key touchpoints that drive new user acquisition
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs
• You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes
• You'll help establish growth methodologies and best practices that other product teams can adopt to improve onboarding, feature adoption, and discoverability within their own areas
• You’ll engage with our users, prospects, and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals
• You’ll undertake usability testing to validate your thinking. (We have an excellent team of UX Researchers who can offer guidance, as needed.)
• You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole

Requirements:

• Demonstrated experience working as a Growth designer, or working in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, or feature adoption
• Familiarity with product experimentation
• General knowledge of Git and DevSecOps
• Ability to collaborate across multiple product teams and stakeholders
• Experience conducting your own research with a variety of methods, and sound decision-making skills for when to do research
• Strong visual design skills with the ability to balance leveraging the design system and recognizing when a unique component is needed