Product Education Manager

Entrata is a global leader in property management software, and they are seeking a Product Education Manager to onboard and educate customers on their platform. This role involves creating and delivering training programs, acting as a subject matter expert, and driving user adoption through engaging educational experiences.

Responsibilities:

• Define, create, and implement custom training programs for customers based on their specific needs
• Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees
• Establish oneself as an SME on all of Entrata’s products and services in order to transfer knowledge to customers
• Concise convey technical content to a broad range of user profiles
• Create, coordinate, and deliver training for Entrata’s annual conferences live in front of 300+ people
• Operate independently to manage all aspects of curriculum development and training delivery
• Travel up to 50% of the time domestically with the possibility of international travel
• Meet rigorous deadlines and KPIs that lead to department excellence by being self-driven to reach goals
• Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns, and ideas by demonstrating high EQ

Requirements:

• 2+ years of software or sales training experience
• Excellent time management skills
• Ability to travel up to 50% domestically with the possibility of international travel
• Bachelor's Degree in Education, Business, Communications, or a related field
• Experience in the multi-family industry
• Understand and apply fundamental concepts of adult learning to all lessons and presentations; find fulfillment in teaching