Senior Project Manager, Operations

Great Minds is a high-growth, mission-driven organization focused on providing quality educational content. The Senior Project Manager in Operations will oversee project management for the development and production of educational materials, ensuring that goals are met on time and within budget.

Responsibilities:

• Applying established procedures and basic project management methodologies as defined by PMI’s Project Management Body of Knowledge
• Working with Great Minds teams across the organization to document project specifications and develop detailed scope documentation for each project
• Coordinating within the Operations department to determine resources needed to accomplish project goals within negotiated project timeline
• Creating and maintaining detailed project plans in Smartsheet with dependencies
• Documenting project risk and ongoing coordination of efforts to mitigate risk throughout project duration
• Conducting ongoing project status meetings and acting as liaison between all project teams to creatively manage and negotiate schedule adjustments as needed to achieve project goals
• Managing project change requests (e.g., scope, timeline) including documentation of requirements changes and negotiation of revised timelines given resource availability
• Ensuring continuous communication around the project as required by the established communication plan
• Planning for and reporting project metrics to document and evaluate the success of assigned projects
• Conducting pre-project launch training as needed and post-project debrief meetings
• Ongoing project and workflow set up and maintenance in 10,000 ft. and Smartsheet
• Contributing to GM documentation and training related to project management
• Additional responsibilities as assigned

Requirements:

• 5+ years of experience in project management, leading multiple projects simultaneously
• Demonstrated experience working with third-party logistics providers (3PLs), including warehousing, fulfillment, and shipping partners
• Strong understanding of order-to-cash, fulfillment, logistics, and inventory workflows
• Highly results oriented and demonstrates personal accountability, urgency, and persistence in completing high-quality work products
• Manage activities for multiple medium/large and/or complex projects simultaneously without missing critical deadlines
• Anticipate project roadblocks and develop creative solutions both within and across projects to meet goals
• Lead project teams to maintain and adhere to establish processes and procedures
• Build cross-functional rapport while actively influencing Operations events and negotiating changes to achieve project goals
• Incorporate the latest project information, make quick decisions, and keep the appropriate management and project staff informed of rapidly occurring developments
• Prioritize and complete multiple tasks in a fast-paced environment
• Remain flexible during periods of rapid change
• Maintain a positive, professional attitude under tight timelines and with multiple competing priorities
• Communicate well and work collaboratively within a team and across teams
• Demonstrate strong negotiation, conflict resolution, and persuasion skills
• Strong technical understanding and experience with various SDLC methodologies (Agile & Waterfall)
• Strong organizational and time management skills
• Strong analytic and interpersonal communication skills
• Experience with Microsoft Office Suite, Smartsheet, or similar project management software, JIRA, Microsoft SharePoint/Sites or other similar distributed storage and collaboration systems, & 10,000 ft. or similar resource allocation/scheduling software
• Bachelor's degree, with a concentration in education, business, information systems, or another related field
• Specialized knowledge/experience with NetSuite, Salesforce, and SharePoint a plus