Strategic Account Manager, Sales

Sandisk is a leader in Flash and advanced memory technologies, dedicated to innovating solutions that meet current and future data needs. They are seeking a Strategic Account Manager to manage and grow relationships with strategic accounts, drive customer revenue goals, and coordinate cross-functional efforts to exceed customer expectations.

Responsibilities:

• Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
• Must be able to establish credibility across all levels/roles of a customer; technical, business, quality, executive. Need to be seen as a valuable team member that can get things done; building trust through execution
• Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight
• Must be able to manage confidential information
• Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer
• Drive long and short-term customer revenue and shipment goals
• Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals
• Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours
• Negotiate customer pricing, balancing customer and company goals
• Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
• Coordinate technology and business meetings on weekly, quarterly and annual schedules
• Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment
• Customer relationship mapping and engagement strategy

Requirements:

• Bachelor's Degree in Business or Related field
• 5-7+ years of related direct sales experience
• Understanding of storage product portfolio and roadmap; identify fit and alignment with customer(s)
• Understand market conditions and how they affect Sandisk and the customer
• Understand the customer legal contracts and terms in place