Key skills
Product DesignSystems ThinkingInteraction DesignVisual DesignAI DesignMentorshipStorytellingCommunication SkillsProblem SolvingAIMentoringCommunication
About this role
HubSpot is an AI-powered customer platform that helps businesses grow by focusing on their customers. They are seeking several Staff Product Designers to shape the future of their product experiences, leading complex design challenges and influencing cross-functional teams to create cohesive user experiences.
Responsibilities:
- Lead design for large, complex, and ambiguous problem spaces
- Translate company strategy into coherent experience strategy
- Identify opportunities that cut across teams and advocate for cohesive solutions
- Lead the design of AI-enabled features and workflows, including generative and predictive experiences
- Translate complex AI capabilities into intuitive, trustworthy user experiences
- Define patterns for transparency, explainability, feedback loops, and human-in-the-loop systems
- Establish design principles for AI usage across surfaces and teams
- Deliver high-quality interaction, visual, and systems-level design
- Ensure solutions scale across surfaces and use cases
- Contribute to and evolve design systems, patterns, and shared frameworks
- Raise the quality bar through critique, feedback, and modeling excellence
- Operate as a senior design voice in cross-functional conversations
- Facilitate alignment across teams with competing priorities
- Mentor and coach other designers to grow their craft and impact
- Influence without authority by building trust and clarity
- Leverage qualitative and quantitative insights to inform decisions
- Frame the right problems before jumping to solutions
- Balance user needs, business goals, and technical realities
Requirements:
- 8-10+ years of product design experience, with demonstrated impact in complex product environments
- Experience leading end-to-end design for high-impact initiatives
- Strong systems thinking and ability to design across workflows, not just screens
- Demonstrated ability to influence strategy and cross-functional direction
- Excellence in interaction design, visual design, and product thinking
- Experience mentoring designers and raising team-wide craft standards
- Comfort navigating ambiguity and defining structure where none exists
- Strong storytelling and communication skills