Sr. Business Analyst – Technology Solutions

Amherst is a leading real estate investment and advisory firm focused on transforming the real estate ecosystem. The Sr. Business Analyst – Technology Solutions will play a pivotal role in solution development, process optimization, and technology adoption, acting as a liaison between business units and stakeholders to enhance operational efficiencies.

Responsibilities:

• Lead organizational process improvement initiatives, identifying inefficiencies and implementing optimized workflows or technology improvements
• Build and foster relationships with key business stakeholders and technology partners
• Provides expertise in designing and optimizing workflows, ensuring standardization in controls and data
• Champion adoption of process changes and new functionality to improve accuracy, efficiency, and user experience across technology and business lines
• Gather and translate business/user needs into requirements and user stories, journey maps, data and system diagrams, functional design specifications, including developer guidance
• Partner with business teams to optimize end-to-end workflows spanning Salesforce (acquisitions, operating, asset data, resident data) and Yardi (accounting, reporting)
• Serve as the primary business liaison for Salesforce–Yardi integrations, ensuring alignment between CRM, accounting, and operational workflows
• Collaborate with Yardi and Salesforce administrators on implementation, enhancements, and issue resolution
• Ensure Yardi configurations align with accounting policies, internal controls, and reporting requirements
• Establish and promote data governance standards, including data ownership, controls, and documentation across the technology stack
• Provide process documentation, training, guidance, and communication to ensure smooth transitions during system or process changes
• Contributes to maintaining backlogs, sprint/project plans, timelines and budgets
• Inventory, document, and critically evaluate existing Yardi-based business processes to determine suitability for retirement, re-engineering, or re-platforming into Salesforce

Requirements:

• 5–10 years of experience as a Business Analyst or Systems Analyst supporting Real Estate or Asset Management
• Strong hands-on experience with Yardi Voyager, including Investment Accounting and Property Management modules
• Deep understanding of real estate accounting concepts (multi-entity structures, allocations, consolidations, investor reporting)
• Experience supporting system implementations, large-scale enhancements, and multi-platform integrations
• Familiarity with SQL, reporting tools, or data visualization platforms
• Strong analytical, problem-solving, and documentation skills
• Bachelor's degree required
• Single-Family Rental experience a plus
• Salesforce experience is a plus
• Strategic thinker with a strong attention to detail
• Strong ownership mindset and ability to lead initiatives end-to-end