Senior Software Engineer (full-stack)

ITHAKA is dedicated to expanding access to knowledge and education worldwide through services like JSTOR and Portico. They are seeking a Senior Software Engineer (full-stack) to develop high-impact products that enhance educational access, utilizing various technologies and contributing to open-source efforts.

Responsibilities:

• Participate as an empowered member of a collaborative Agile team to design, develop, and maintain high performance applications
• Leverage continuous deployment and test automation tools to deploy application changes to production multiple times per day
• Interact with internal and external customers to understand their needs and drive the development of web applications to meet those needs
• Implement rich, interactive web applications using the latest technologies, frameworks, and patterns
• Leverage web analytics to support product discovery and to measure project KPIs
• Test, measure, and optimize performance using Application Performance Management tools
• Participate in the on-call rotation as a first point of contact for applications you own
• Demonstrate leadership skills in mentoring team members and articulating and evangelizing new technologies, methodologies, and processes
• Participate in analysis of pricing, risk/reward, cost advantages, and resourcing to support technological improvements

Requirements:

• Minimum of 3 years of experience as a full-stack software engineer building large-scale, distributed web applications
• Proven experience with cloud infrastructure services–in particular AWS (Lambda, API Gateway, Step Functions)
• Expertise creating and operating backend services using languages like Python, Golang, Java, or JavaScript/TypeScript with frameworks like Fast API, NodeJS or Spring Boot
• Fluent in creating and operating user-facing applications using frameworks like React or Vue
• Experience creating and managing APIs for use by multiple teams using REST or GraphQL
• Deeply knowledgeable in using a decentralized version control system like Git in a collaborative context on a platform like GitHub or GitLab
• Proficient in creating and operating containerize applications, particularly in a Kubernetes environment using Docker
• Familiarity with testing frameworks (e.g. JUnit, Jest, pytest, Playwright) and TDD practices
• Hands-on experience mentoring other engineers in a technical and interpersonal capacity
• Exceptional communication, thoughtfulness, and desire to give and receive regular feedback
• Real world experience building and operating LLM- or ML-backed systems in production
• Ability to evaluate and reason about LLM outputs and system behavior
• Experience utilizing Open Search for powering ML based solutions
• Experience with serverless and event driven architecture is a plus
• Proven background with accessible coding practices, including semantic HTML, ARIA attributes, and keyboard navigation
• Experience using profiling tools to analyze and optimize application performance like Graphite, Grafana, and Prometheus
• Working knowledge with cache management, content delivery, and application security at the edge using CDNs like Fastly or CloudFront
• Exposure and fluency working with data modeling in relational databases (e.g. PostgreSQL and MySQL) or NoSQL (e.g. MongoDB and DynamoDB)
• Experience securing large applications against SQL injection, XSS, CSRF and other exploits
• Established in practice using Terraform or other infrastructure-as-code tools
• Highly effective with GraphDB such as Neo4j, AWS Neptune etc
• Experience leveraging AI tools like Claude, Codex etc in an appropriate fashion in the SDLC