Principal Product Designer, Retail

Square is a company that has evolved to provide integrated, omnichannel solutions for sellers. The Principal Product Designer will shape the future of retail businesses by collaborating with cross-functional teams to enhance product experiences and drive design excellence.

Responsibilities:

• Collaborate with Designers, Product Managers, Engineers, and Data Scientists to shape a vision and roadmap that up-levels the quality of the product experience for our customers
• Propose design and product opportunities, promote them across the organization, and own projects from concept through release
• Promote design excellence through mentorship, feedback, and knowledge sharing
• Maintain a principled, customer-centric approach throughout each project, using data, insights, and experience to inform decisions
• Experiment with new design tools, methodologies, and approaches to improve the design process and inspire creativity
• Foster a culture of experimentation and creativity, and build connections across teams and disciplines

Requirements:

• 12+ years of relevant Product design experience
• A portfolio demonstrating exceptional UX craft, vision, systems design, and prototyping skills
• Experience as an influential design leader who ships impactful, strategic work—including multi-year visions to iterative releases
• Strong design point of view and understanding of how to balance the needs of the customer with that of the business
• Excellent storytelling skills, and a 'show don't tell' approach to aligning teams around a shared vision, often through prototyping and AI tools
• A strong drive to continuously learn and grow, particularly in leveraging AI and emerging technologies to enhance workflow efficiency and optimize team processes