Solutions Engineering & Simulation Supervisor (Remote)

UPS is a Fortune Global 500 organization seeking a Solutions Engineering & Simulation Supervisor. The role focuses on developing and implementing supply chain solutions, managing simulation projects, and enhancing customer relationships through data-driven insights and advanced simulation technologies.

Responsibilities:

• Design and build 3D simulation models to represent facilities simulation layout and process simulation
• Conduct "what-if" scenario testing to identify operational constraints, evaluate the impact of volume surges, and determine optimal equipment utilization rates to maximize total facility throughput
• Provide data-driven justifications for large-scale infrastructure investments by demonstrating projected Return on Investment (ROI) and efficiency gains through simulated trials of new layouts or automation technologies
• Translate technical simulation results into actionable business insights and executive-level presentations, bridging the gap between engineering technicalities and operational requirements
• Assists in the development of project proposals to help articulate customer needs and solution requirements, and to sell the value of Customer Solutions
• Manages full project lifecycles by developing detailed project plans—including scope, resources, schedules, milestones, and work breakdown structures—and assigning tasks to ensure successful initiation, design, implementation, and on‑time delivery according to specifications
• Reports on project status, field resource activity, and training initiatives to keep senior management informed of progress and developments
• Follows up with resources to monitor the productivity of the team, project timelines, and deliverables
• Participates in sales meetings and conference calls to share information and provide training on new developments
• Provides on-going feedback and support to improve performance

Requirements:

• Bachelor's Degree Required: Preferred fields include Industrial Engineering, Supply Chain Management, Data Science, or Operations Research
• Required Experience: 2 years specifically focused on building and running discrete-event simulation (DES) models
• Proficiency in industry-standard simulation tools such as FlexSim, AnyLogic, Simio, or Demo3D
• Strong command of SQL, Python, or R for data cleaning and statistical analysis of SKU velocity and order profiles
• 3D Modeling & CAD experience (AutoCAD, SketchUp, etc.)
• Ability to interview on-site stakeholders and translate qualitative 'floor knowledge' into quantitative model parameters
• A natural aptitude for identifying bottlenecks and a 'test-and-learn' mindset when optimizing layout designs
• Excellence in visualizing complex data sets into clear, compelling narratives for customer-facing sales presentations and cost-justification meetings
• Ability to manage multiple simulation projects simultaneously, adhering to strict timelines from the data-gathering phase through to final deployment
• Must be able to travel
• Ability to work from a virtual location
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Professional certification in Lean Six Sigma (Green or Black Belt)
• Minimum of 3 years of experience in supply chain optimization and/or warehouse operations