Business Analyst/Technical Writer

Vector Consulting, Inc. is an IT Talent Acquisition Solutions firm committed to delivering results. They are seeking an experienced Business Analyst/Technical Writer to assist with implementation tasks, manage documentation, and communicate with leadership and stakeholders.

Responsibilities:

• STATUS REPORTING OF OPERATIONAL SUPPORT TASKS AND RELATED WORK EFFORTS
• IDENTIFYING METRICS AND KEY PERFORMANCE INDICATORS (KPIS) OF PROCESSES AND THEIR OUTPUT
• CREATE, MANAGE AND MAINTAIN POLICY, PLAN, PROCESS, PROCEDURE AND OTHER PROGRAM DOCUMENTS SUCH AS PROCESS FLOWS, STANDARD OPERATING PROCEDURES, DESK MANUALS AND PROCEDURAL GUIDELINES
• REVIEW, EDIT, AND MAINTAIN DOCUMENTATION CONSISTENCY AND ACCURACY FOR DOCUMENTATION SUBMITTED BY BOTH STAFF AND VENDORS
• MONITOR AND SUPPORT DEADLINES, MILESTONES AND ACTIVITIES
• APPLY CHANGE, RISK AND RESOURCE MANAGEMENT
• DOCUMENT ALL MEETINGS ATTENDED, DIRECTIVES, AND SIGNIFICANT PHONE CONVERSATIONS
• DEVELOP AND DELIVER PROFESSIONAL TECHNICAL PROGRAM UPDATES TO DIS LEADERSHIP AND SUPPORTING STAFF
• COMMUNICATES WITH IT LEADERSHIP, BUSINESS LEADERSHIP AND IT BUSINESS CONSULTANTS TO COMMUNICATE PROGRAM STRATEGY, DIRECTION AND CHANGES
• RESPONSIBLE FOR TRACKING KEY PROJECT MILESTONES AND RECOMMENDING ADJUSTMENTS TO PROJECT MANAGERS
• MUST POSSESS EXTENSIVE KNOWLEDGE AND EXPERTISE IN THE USE OF MICROSOFT OFFICE TOOLS

Requirements:

• EXCELLENT TECHNICAL WRITING SKILLS; TECHNICAL WRITING EXPERIENCE
• ABILITY TO CREATE EFFECTIVE AND CLEAR PROCESS FLOWS AND SIMILAR DIAGRAMS IN POWERPOINT OR VISIO
• BACHELOR'S DEGREE OR AN ASSOCIATE'S DEGREE WITH 2 YEARS OF EXPERIENCE
• MUST POSSESS EXTENSIVE KNOWLEDGE AND EXPERTISE IN THE USE OF MICROSOFT OFFICE TOOLS
• EXCELLENT PROBLEM-SOLVING ABILITY
• SIMULTANEOUSLY MANAGE MULTIPLE REPORTING REQUIREMENTS
• STRONG SCHEDULE MANAGEMENT AND PLANNING SKILLS
• SUPPORT REGULATORY COMPLIANCE PROJECTS
• 5+ YEARS OF EXPERIENCE IN TECHNICAL WRITING
• EXPERIENCE WITH TECHNICAL SOP DOCUMENTATION AND GRAPHIC CREATION IN VISIO