Vice President, Software Engineering

Teladoc Health is a leader in virtual care, empowering employees to make a difference in health outcomes. The Vice President of Engineering will lead an engineering organization focused on delivering foundational technologies, driving architectural excellence, and ensuring product scalability and security.

Responsibilities:

• Lead, develop, and mentor a highly productive, inclusive, and mission-driven engineering organization
• Define and execute the technical strategy for foundational platforms and experiences that support large-scale usage across devices and channels
• Establish a north-star architecture for scalable, extensible, and modular capabilities that can be leveraged across multiple products
• Build and mentor a high-performing engineering leadership team across platform, frontend, backend, infrastructure, and operations domains
• Represent engineering in senior executive forums and influence company-wide technical strategy
• Oversee development and delivery of best-in-class capabilities across mobile, web, backend services, and platform foundations
• Guide architectures for high-throughput APIs, design systems, content management, and member/customer-facing core services
• Drive large-scale mobile and web platform rollouts, ensuring consistent performance and user experience across markets
• Lead development of capabilities that may include health metrics and insights, profiles and preferences, personalization, device integrations, dashboards/home surfaces, messaging and chat frameworks, push/in-app/omni-channel communications, feature management and product analytics, and data/interoperability layers
• Ensure reliability, scalability, and performance of systems with an emphasis on low latency, accurate data, and seamless connectivity where applicable
• Partner closely with Product, UX/Design, Data Science/Data, Security, SRE/Infrastructure, Clinical/Domain teams, and Marketing (as applicable) to translate needs into high-quality, repeat-use experiences and robust platforms
• Collaborate across stakeholder teams to drive consistency, reusability, and shared foundational capabilities
• Build strong relationships with clinical and data teams to ensure experiences support outcomes-driven care where applicable
• Influence roadmaps for company-wide channel and platform capabilities used by multiple business units
• Develop and implement engineering standards for quality, performance, privacy, and security
• Drive operational excellence with strong reliability practices (SLIs/SLOs, incident response, resilience engineering)
• Oversee development and operations of infrastructure footprint, including cloud architecture, container orchestration, CI/CD systems, reliability frameworks, and performance/observability tooling
• Monitor platform performance, ensuring response times, uptime, and capacity meet expectations
• Manage a mixed onshore/offshore team model to ensure productivity, alignment, and quality
• Build strong hiring, talent development, and succession planning processes
• Manage budgets effectively, balancing innovation velocity with cost efficiency

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business Management, or related field
• 15+ years of progressively responsible engineering and technology leadership experience, including leading teams under an Agile/Scrum methodology
• Demonstrated success leading organizations of 50+ engineers, and subordinate senior leadership roles
• Demonstrated success shipping large-scale consumer and/or enterprise products and platforms
• Deep technical background with experience across any of: Mobile engineering and large-scale iOS/Android deployments, Web platforms, design systems, and frontend architecture, High-throughput APIs and distributed system design, Cloud architecture (AWS, GCP, or Azure), Containerization & orchestration (e.g., Kubernetes, ECS), CI/CD pipelines and DevOps tooling, Observability platforms (metrics, tracing, logging), Reliability and high-availability practices, Experience driving reliability practices and operational frameworks
• Ability to manage and scale hybrid onshore/offshore engineering models
• Excellent communication, influencing, and cross-functional leadership skills
• Strong ability to operate in a fast-paced environment with evolving priorities