Key skills
Electrical EngineeringMechanical EngineeringChemical EngineeringAutoCADPLC TroubleshootingHMI TroubleshootingIndustrial Process EquipmentCustomer Service SkillsSafety TrainingISO TrainingWastech Product KnowledgeCommunication SkillsProject ManagementCommunicationSales
About this role
Ecolab, through Ovivo Ultra Pure Water, offers opportunities to enhance skills in water treatment. As a Field Service Engineer, you will be responsible for equipment commissioning, maintenance, troubleshooting, and customer training, while also providing remote support and preparing proposals for spare parts.
Responsibilities:
- Travel to customer site to perform equipment commissioning, Site Acceptance Testing (SAT), on-site preventative maintenance, on-site equipment troubleshooting and repair, and training for domestic and international customers
- Provide feedback to engineering, project management, and manufacturing on lessons learned
- Maintain detailed field service trip reports
- Work with engineering for drawing and software updates based on field service work performed or future trips
- Coordinate with customers on the procurement of spare parts and field upgrades
- Provide after-market technical and sales support
Requirements:
- BS in Electrical, Chemical, or Mechanical Engineering
- 3 to 5 years relevant work experience, preferably in manufacturing
- Familiarity with industrial process equipment
- Working experience with AutoCAD, and the Microsoft Office Suite
- Excellent communication and customer service skills
- Familiarity with PLCs, HMIs, and electrical and mechanical troubleshooting
- Valid driver's license with clean driving record
- No immigration sponsorship available for this role
- Safety training / IIPP / OSHA IO Construction / Confined Space Configuration
- ISO training
- General overview of Wastech products
- Wastech Engineering Standards
- UL508A and NEC standards