Software Engineer

BlueCross BlueShield of Tennessee is seeking a Software Engineer to join their Enterprise Communication Delivery team. In this role, you will support the analysis of complex enterprise system integrations and help develop scalable communication solutions using ASP.NET, Web APIs, and SQL.

Responsibilities:

• Formulates and defines system scope and objectives through research and fact-finding to design, develop, modify, or integrate complex information systems
• Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results
• Designs, codes, tests, debugs, and documents programs, subroutines, and scripts
• May serve one or more project team roles, such as project lead, business systems analyst, or technical lead, for small to medium efforts or manage phases of medium to large efforts
• Maintains technical skill set for software languages, databases, platforms, operating systems, utilities and networks needed to support work assignments
• Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems
• Regularly provides guidance and training to less-experienced analysts/programmers

Requirements:

• Experience with ASP.NET, JavaScript, and REST/SOAP APIs
• Proficiency with Microsoft SQL Server and IBM DB2 (or other relational databases)
• Strong understanding of data models and formats including XML and JSON
• Reporting and data analysis expertise
• Bachelors Degree in Computer Science or equivalent work experience required. Equivalent years of experience are determined as one year of technical experience for every year of college requested
• 1 year - Experience with information technology concepts, application development methodology, terminology, and standards required
• 3 years - Systems and programming experience required
• 1 year - Expert working knowledge of at least one programming language in use at BCBST
• Proven skill with information technology in use at BCBST is required
• Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects
• Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel
• Be organized, reliable, and able to manage multiple tasks with exceptional work ethic
• Leadership skills
• Must be able to communicate effectively with both technical and non-technical co-workers
• Quadient Inspire Flex or other Customer Communication Management (CCM) platform experience
• Business change management experience
• Incident troubleshooting and root cause analysis background
• Familiarity with Agile Scrum methodology