Senior Solutions Engineer, Central

Keyfactor is a company focused on building a connected society with identity-first security. They are seeking a Senior Solutions Engineer to lead technical discussions with clients, develop tailored solutions, and provide advanced technical guidance to both clients and internal teams.

Responsibilities:

• Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives
• Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust
• Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field
• Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies
• Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities
• Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation
• Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions
• Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers
• Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience

Requirements:

• Bachelor's degree or equivalent experience
• Extensive experience in leading technical discussions and solution development for key accounts
• Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members
• Strategic thinking to contribute to the development of sales strategies and initiatives
• Mentorship skills to support the growth and development of junior team members
• Adaptability to handle evolving market dynamics and customer needs
• Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap
• Familiarity with enterprise software, identity, and security solutions as well as networking fundamentals like Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP
• Experience with cloud-based environments such as Azure, AWS and/or Google Cloud
• Security certifications (CISSP etc.) a plus