Mgr, Engineering

Thrivent is hiring a Manager, Engineering for the Digital Asset Management and Digital Experience Engineering team. In this role, you’ll lead experienced engineering professionals who deliver high-impact solutions with autonomy and accountability while shaping operating policies and practices to align work to enterprise objectives.

Responsibilities:

• Review technical solution design and architecture and provide guidance and direction
• Take part in system design and architecture conversations with the team to land approaches to deliver solutions
• Review technical solution and supports the execution of the solution
• Has Developed software. Can read code and stays up to date on best practices
• Ensure Code reviews are completed - Problem solving and analytical skills
• Promotes and empowers sharing ideas, best practices, etc. They need to make space so teams can take time for these activities
• Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business
• Supports the team agile practices and learning events / trainings
• Helps break down barriers for the team
• Engages in sprint demos; Understands the desired and actual outcomes as well as the technology delivered by the team
• Partner with Product Manager on Initiatives/ Features/ Epics and provides clarity on desired outcomes as well as technical expertise
• Collaborates with Product manager for strategies, operating plans, targets and measures for product groups
• Creating a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging and appreciating each other’s ideas
• Supports and empowers teams to broker solutions across products
• Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal / outcome
• Builds strong working relationships with peers across teams
• Proactively identifies cross team challenges and works to empower teams in solve collaboratively
• Align your team with the priorities of the company and the technology organization for a given product area
• Participates in setting the product and platform technology vision, strategies, initiatives, roadmaps , objectives and alignments
• Represents the business value of technology upgrades, etc. and influences prioritization in the product roadmap
• Empowers the team to select the right tool and platforms for the given product area
• Collaborating with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines
• Promoting engineering practices and continuous improvement such as develops and observability
• Contributes to the creation of enterprise frameworks and patterns
• Define and supports the development Lifecyle processes
• Supports the team and removes barriers to resolving production incidents/problems
• DevOps continuously evaluated through observability, monitoring and alerting
• Understands the health of technology products and promotes prioritization of work to maintain and continuously improve
• Serve as an escalation point in product level support for ongoing maintenance and production issues
• Be an advocate to the team to define criteria’s for selecting the right platform/technology
• Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection
• Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships
• Holding regular 1:1s with team members and team meeting
• Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience
• Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities
• Leads the process of selecting and engaging the right consulting partners
• Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process
• Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients
• Manage a team of direct and indirect staff

Requirements:

• Bachelor's degree in Computer Science or other technical field or equivalent work experience
• 8+ years of progressively responsible positions in Information Technology including 5+ years' experience in IT discipline, with a focus on asset management and digital client experiences
• 3+ years of leadership experience in all aspects of a specific IT discipline, with a focus on asset management and digital client experiences
• 3+ years' management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards
• Strong understanding of API design and development, including API architecture and design patterns, security and authentication, and documentation and testing
• Understanding of the needs and pain points of frontline client experience engineers, analysts, and partners, and the ability to design and delivery solutions that meet those needs
• Strong technical expertise in asset management technologies, digital experience platforms, API design and development, portal development and deployment, process enablement (delivery and operations)
• Demonstrated leadership and experience managing multidiscipline, high-performance work teams
• Strong competency in project management and execution of multiple or large projects
• Experience working with customers to develop solutions to complex business problems
• Proven ability to communicate effectively with internal/external stakeholders to support business initiatives
• Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions
• Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management
• MBA
• Financial Services industry experience
• Experience with cloud-based platforms, API security frameworks, portal security frameworks, containerization and orchestration
• Strong knowledge of industry trends and best practices in API design and development, portal development, and digital client experiences
• Strong knowledge of industry trends and best practices in digital client experiences, including digital asset management systems, personalization and recommendation engines, customer journey mapping and experience design, content strategy and creation, data analytics and measurement
• Experience in IT planning and business relationship management
• Experience working in a matrix management organization
• Experience with product development and management