Senior Staff Software Engineer, Backend - Platform (Core Automation)

Coinbase is a company on a mission to increase economic freedom globally through blockchain technology. They are looking for a Senior Staff Software Engineer in Backend to design and implement AI systems that enhance customer support and compliance processes, while also mentoring team members and managing project deliverables.

Responsibilities:

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes
• Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes
• Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations
• Participate in shaping of the strategy and execution path of Coinbase Platform
• Manage individual projects priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Write high quality, well tested code to meet the needs of your customers

Requirements:

• 12 + years of experience in backend software engineering using Golang or similar languages
• Experience getting LLM based application to production
• Proven track record of delivering impactful solutions that power significant customer flows and processes
• You've experience in architecting and developing solutions to ambiguous problems with significant impact
• Strong technical knowledge of building distributed systems that process massive scale
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds
• Relentless drive to set and perseverance to achieve ambitious goals
• Passion for building an open financial system that brings the world together
• Experience with LLM and Agentic AI. Measuring and improving LLMs' grounding to a given corpus and experience reducing hallucinations is a big plus
• Experience in the customer support, compliance or financial crimes domains
• Experience having made build/buy decisions