Senior Customer Engineer

Collibra is shaping the way organizations manage data by helping customers connect the right data and insights. As a Senior Customer Engineer, you will be responsible for establishing technical relationships with customers, advising them throughout their journey, and ensuring product adoption and satisfaction.

Responsibilities:

• Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements
• Participating in discovery and driving qualification of new opportunities
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values
• Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals
• Preparing and providing input for functional and technical sections of RFPs/RFQs
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation
• Provide advice and feedback to product management and engineering to enhance our offerings

Requirements:

• 5+ years in a Sales or Customer Engineering or Sales Consulting role
• Experience in Sales or Customer engineering in Enterprise land and expand motions
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have set up and/or participated in governance boards
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms
• A bachelor's degree or equivalent related working experience is required
• This position is not eligible for visa sponsorship