Cardinal Health is a leading healthcare services and products company, and they are seeking a Product Manager for their Business Intelligence team. The role involves providing analytics support to internal solutions teams and improving workflow and customer experience through the development of tools and performance metrics.
Responsibilities:
- Work with internal solutions teams to develop tools to improve workflow and customer experience
- Lead projects to design, develop, and implement solutions and operations performance metrics and analytics that provide critical information, insights, and decision support to leadership
- Assist with ad-hoc requests as needed
- Develop and maintain standard operating procedures and content documentation
- Monitor and maintain the accuracy and quality of all data
- Assist in the guidance and technical skills development of lesser experienced analysts
Requirements:
- Skilled in gathering requirements from stakeholders at all organizational levels
- Strong organizational and time-management skills to handle competing priorities
- Ability to quickly learn and resolve unfamiliar technical challenges using available resources
- Excellent problem-solving abilities with a proactive, research-driven approach
- Ability to recognize opportunities to improve processes and tools and communicate with stakeholders
- Bachelor's degree in related field, or equivalent work experience
- 2-5 years of experience
- Project management experience
- Demonstrated experience with querying, manipulating, and aggregating data from business systems to produce meaningful reporting and decision support information
- Demonstrated experience using data query, visualization, dashboard design tools, or data workflow tools (ex. SSMS/SSRS, Tableau, Business Objects, Alteryx, etc.)
- Understanding of relational databases, MS-SQL knowledge and experience
- Pharmacy, PBM, medical, or other healthcare related experiences
- Experience building applications with QuickBase or other similar tools