Supplier Relationship and Project Manager, Talent Acquisition - Remote

CSAA Insurance Group, a AAA insurer, is seeking a remote Supplier Relationship and Project Manager to support their Talent Acquisition team. This dual-focused role involves managing complex projects and strategic supplier relationships to drive innovation and optimize performance.

Responsibilities:

• Lead end-to-end project delivery by defining scope, objectives, success criteria, and governance to ensure clear direction and measurable outcomes
• Develop and implement detailed project plans including timelines, milestones, budgets, resource allocation, and risk management strategies
• Collaborate with cross-functional partners and subject matter experts to drive alignment, accountability, and successful execution
• Monitor project performance, proactively identify and minimize risks, and adjust plans as needed to meet deadlines and business objectives
• Communicate project status, insights, and proposals to executives and invested parties, ensuring clarity and informed decision-making
• Build and manage strategic supplier relationships to drive collaboration, innovation, and long-term value creation
• Negotiate and manage contracts, renewals, and service level agreements (SLAs) to optimize cost, performance, and risk
• Oversee supplier performance through KPI and SLA tracking, vendor scorecards, and compliance monitoring
• Identify and implement cost optimization and operational efficiency opportunities across supplier engagements
• Serve as the primary escalation point for supplier-related issues, partnering with Procurement, Legal, Risk, IT, and business teams to ensure timely resolution and continuity of service

Requirements:

• 6+ years of experience in project management, supplier relationship management, vendor governance, or a related strategic operations role
• Demonstrated experience leading small to large-scale, cross-functional projects from initiation through execution and close
• Experience managing strategic supplier relationships, including performance reviews, SLA/KPI development, and contract renewals
• Proven track record of influencing partners across functions including Procurement, Legal, Risk, IT, and business teams
• Strong executive presentation skills, including communicating status updates, risks, and recommendations to senior leaders
• Experience managing project budgets, cost optimization efforts, and financial tracking (POs, invoicing, forecasting)
• Ability to identify and mitigate risk while ensuring compliance with organizational policies and regulatory requirements
• Strong analytical and problem-solving skills with the ability to translate complex issues into actionable plans
• Proficiency with project management tools (e.g., Smartsheet, Jira, etc.) and visualization tools (e.g., iGraphix, process flows)
• Experience supporting Talent Acquisition, HR Operations, or Workforce programs (e.g., ECW, RPO, staffing suppliers)
• Experience working in HR technology platforms (e.g., Workday, Phenom, GoodTime, AI-enabled tools)
• Exposure to AI governance, technology risk assessments, or vendor security/compliance reviews
• PMP, PgMP, Lean, Six Sigma, or other project management certification
• Experience leading change management initiatives in collaboration with formal change practitioners
• Experience building or running a Supplier Performance Management framework (vendor scorecards, quarterly business reviews, governance cadence)
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc