Key skills
HVAC solution designCustomer-facing experienceTechnical sales roleCRM platformsAnalytical skillsCommunication skillsProblem-solving skillsCollaboration skillsCRMProduct ManagementCommunicationSales
About this role
Carrier is a global leader in intelligent climate and energy solutions, dedicated to enhancing comfort, safety, and sustainability. The Consulting Sales Engineer will provide pre-sales technical expertise, collaborate with sales teams, and engage with customers to develop tailored HVAC solutions that meet their needs.
Responsibilities:
- Collaborate with sales teams to understand customer requirements and develop tailored solutions
- Conduct product demonstrations and presentations to showcase features, benefits, and advantages
- Create and deliver compelling technical proposals and responses to Requests for Proposals (RFPs)
- Provide technical expertise and support during the sales process, including answering technical questions and resolving issues
- Engage with engineering customers to gather technical requirements and assess their needs
- Build and maintain strong relationships with customers to ensure their satisfaction and to foster long-term partnerships
- Collaborate with engineering and product teams to ensure that solutions are feasible and meet customer expectations
- Stay up to date with industry trends, product developments, and competitive landscape
- Provide feedback to product management and development teams based on customer insights and market demands
Requirements:
- Bachelor's degree in Engineering or technical field
- Minimum of five (5) years of customer-facing experience with applied HVAC solution design, HVAC design engineering or Applied HVAC Sales
- Willingness and ability to travel up to 30% to support customer and business requirements
- Master's degree, MBA, or relevant industry certifications
- Proven experience in a customer-facing sales engineering or technical sales role with successful project outcomes
- Track record of influencing sales growth, managing complex opportunities, and achieving revenue targets
- Proficiency with CRM platforms and structured sales methodologies
- Excellent verbal and written communication skills, with the ability to present complex technical information clearly and persuasively
- Strong analytical, problem-solving, and troubleshooting capabilities
- Ability to collaborate effectively across cross-functional teams including sales, engineering, and product management